Responsible Gambling Policy

We take responsible gambling seriously at WildWinz. Our goal is to keep play safe and controlled by offering clear tools, straightforward rules and practical support. We encourage every player to set limits that suit their budget and to use available controls whenever play stops feeling fun.

Player protection principles

We believe in fair, monitored play and in protecting vulnerable players. We use identity checks and age verification to prevent underage access and we monitor account activity for signs of misuse. Where concerns arise, our team may contact the player to offer help or apply temporary restrictions.

Activity-control tools

Several account tools are available to help you manage your activity. These are designed to give you control over how much and how often you play.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be increased or decreased through your account settings, but increases may come with a short cooling-off period for your protection.

Loss limits

You can restrict how much you are able to lose over a chosen period. Loss limits help keep short-term losses manageable and are a practical way to protect your bankroll.

Time limits and session reminders

Use time-outs or session limits to pause play for a set period. Session reminders help you track time spent in a single session so you can take breaks as needed.

Self-exclusion

If you need a longer break, self-exclusion allows you to close access to your account for a fixed period or permanently. While excluded, you will not be able to log in or register a new account. Our support team can guide you through the self-exclusion process and explain next steps.

Recognising problematic behaviour

Watch for warning signs such as chasing losses, spending more than planned, avoiding responsibilities to gamble, or hiding activity from others. If you notice these behaviours in yourself or someone you care for, consider using limits or self-exclusion and seek support.

Practical tips for staying in control

Set a strict budget before you play and stick to it. Use deposit and loss limits, take regular breaks, avoid gambling when upset or under the influence, and treat play as entertainment rather than a way to make money. Review your account activity regularly to stay aware of your spending.

Professional help and contacting us

If you need assistance, contact our support team via live chat or email at [email protected]. We can explain the tools available, help apply limits or start self-exclusion, and provide information about professional support services. If you or someone you know needs further help, consider contacting a qualified support organisation in your area.